COVID-19 Guidance

Converge 2022 and the hotel venue will follow all California and local health requirements relative to COVID-19. As of January 15, California is requiring that all attendees at conferences with more than 500 people show EITHER proof of full vaccination OR a negative COVID test. In addition, masks must be worn by attendees while indoors, regardless of vaccination status. Official guidance from the state of California is available here.

Questions You May Have:

1. What are the current COVID requirements from the state of California?

As of January 15, California is requiring that all attendees at conferences greater than 500 people show EITHER proof of full vaccination OR a negative COVID test. In addition, masks must be worn by attendees while indoors, regardless of vaccination status. Official guidance from the state of California is available here.

2. What are the specific requirements for those attendees who choose to show proof of vaccination?

A physical vaccine record card, a photo of the card, or digital record of vaccination (including dosing dates) is acceptable, and must be shown at the time of conference check-in along with a valid photo ID. California defines full vaccination as two weeks or more after a person has received the second dose in a 2-dose series (Pfizer-BioNTech or Moderna), two weeks or more after they have received a single-dose vaccine (Johnson and Johnson [J&J]/Janssen), or two weeks after receipt of another vaccine authorized by the World Health Organization (WHO).

3. What are the specific requirements for those attendees who choose to show a negative COVID test?

California requires that testing must be conducted within one (1) day for an antigen test and within two (2) days for a PCR test prior to entry into an event. A printed document from the test provider or laboratory, OR an electronic test result displayed on a phone or other device from the test provider or laboratory is acceptable (self-tests are not acceptable). The information should include person’s name, type of test performed, and negative test result. Results of the test must be shown upon conference check-in along with valid photo ID.

4. Will attendees be required to wear a face covering?

California requires that face masks must be worn indoors by all attendees, regardless of vaccination status. The conference will have free, disposable masks available for attendees who need them. The conference schedule allows for extensive use of outdoor space, in order to minimize the amount of time spent indoors and take advantage of the Southern California weather.

5. Will I be notified if these guidelines change before the event?

Converge planners are monitoring state and local guidance closely and will communicate any changes to these guidelines to attendees immediately, both via email and by update on the Converge website.

6. What is the refund policy for Converge registrations?

If written notice of cancellation is provided:

  • 60 or more days before event: refund will be amount paid less $20 processing fee.
  • 8–59 days before event: refund will be amount paid less $50 processing fee.
  • 7 or fewer days before event: refund will be amount paid less 50% of amount paid.
  • Attendees needing to cancel within a week of the event due to a positive COVID diagnosis should contact [email protected].

7. What is the cancellation policy for hotel reservations?

Reservations must be cancelled at least 48 hours prior to scheduled check-in, to avoid a one-night room and tax charge. Questions regarding hotel cancellation policies should be directed to the Town & Country, at 800.772.8527.

8. For restaurants or other venues outside of the hotel, what are the requirements regarding masks, vaccinations, and negative tests?

Current San Diego County requirements can be accessed here. As of January 1, there are no requirements for vaccination or testing outside of events with more than 500 attendees. However individual restaurants or businesses may choose to implement their own guidance, including mask wearing. Attendees are advised to check requirements for any other cities and counties they may plan to visit in California, as requirements can vary by locale.

9. Where can I find information on safety practices at the hotel/venue?

The Town & Country Health and Wellness Commitment can be found here.

10. Who should I contact if I have additional questions?

Additional questions for attendees can be addressed to [email protected]. Sponsors should contact [email protected].